Shipping & Returns

from los angeles, with grip.

Every order ships from our home base in Los Angeles, CA. Here’s exactly what to expect: no fine-print surprises.

Free over $50Ships in 1 to 2 business daysTracked, always14-day returns

Shipping

01Free over $50

US standard shipping is free on orders over $50, and a flat $5 under.

02Fast dispatch

Orders are processed within 1 to 2 business days. Standard delivery takes 5 to 7 business days; Express ($15) takes 2 to 3.

03Tracked, always

Tracking lands in your inbox the moment your order ships (and by text, if you’ve opted in).

Currently shipping to the United States and Canada, PO boxes included. Canadian rates are calculated at checkout. Broader international shipping is coming soon. Email hello@shopfootwrk.com and we’ll tell you the moment your country opens.

Returns & Exchanges

14 days, no drama

You have 14 days from delivery to start a return or exchange. Items need to be unworn, unwashed and in their original packaging with tags attached; grip socks are personal, so once they’ve been worn, they’re yours.

How to start

Email hello@shopfootwrk.com with your order number and the reason. We’ll reply within 1 to 2 business days with instructions, and a prepaid label if the mistake was ours.

Refunds

Once your return arrives and passes inspection, your refund goes back to the original payment method within 5 to 7 business days.

Exchanges

Different style, or a pair that didn’t work out; happy to swap, subject to availability. Just mention your preferred item in your return email.

Damaged or defective?

Email us within 48 hours of delivery with photos and we’ll make it right: replacement or full refund, shipping on us.

Final sale

Items marked Final Sale at purchase can’t be returned, exchanged or refunded.

The complete legal versions live here: Shipping Policy · Refund Policy