Privacy policy

Footwrk LLC (“we,” “us,” “our,” or “Company”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website shopfootwrk.com and make purchases from our online store.

INFORMATION WE COLLECT

When you shop with us, we collect information necessary to process your order and improve your experience. This includes your name, email address, mailing address, phone number, and payment information. Payment processing is handled securely through Shopify Payments, and we do not store your complete credit card details on our servers.

We also collect information through cookies and similar tracking technologies to enhance site functionality, remember your preferences, and understand how you interact with our store. You can control cookie settings through your browser preferences.

EMAIL AND SMS MARKETING

If you choose to subscribe to our email or SMS marketing communications through Klaviyo, we collect your email address and phone number for these purposes. Subscription to marketing is entirely optional, and you can unsubscribe at any time by clicking the link in our emails or texting STOP to our SMS messages. We never share your marketing contact information with third parties for their own promotional purposes.

DATA RETENTION AND SECURITY

We retain your personal data for as long as necessary to fulfill your orders, maintain customer service records, and comply with legal obligations. We implement industry-standard security measures to protect your information from unauthorized access, alteration, and disclosure. However, no method of transmission over the Internet is entirely secure, and we cannot guarantee absolute security.

DATA SHARING

We do not sell, trade, or rent your personal information to third parties. We may share your data with service providers who assist us in operating our website and processing orders (such as Shopify, Klaviyo, and shipping carriers), but only to the extent necessary to provide our services. These partners are contractually obligated to keep your information confidential.

CALIFORNIA PRIVACY RIGHTS (CCPA)

If you are a California resident, you have the right to request what personal information Footwrk collects, uses, and shares. You also have the right to request deletion of your personal data, subject to certain exceptions. To make a request, contact us at hello@shopfootwrk.com. We will respond within 45 days and verify your identity before processing your request.

CONTACT US

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

Footwrk LLC
Los Angeles, CA
hello@shopfootwrk.com

We may update this Privacy Policy from time to time. Your continued use of our website following any changes constitutes your acceptance of the updated policy.